1. The Context
  2. The Root Cause
  3. Who Was Involved and My Role
  4. The Scope
  5. The Process i. Empathize: Research & Recover ii. Define: Problem Framing & Prioritization iii. Ideate: UX & Design System Execution iv. Prototype: Prototyping & Data-Driven Iterations v. Implement: Implementation and Client Alignment
  6. The Outcome
  7. The Challenges and Lessons
  8. Testimonials 💌 Thank You for Watching

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